{"id":958,"date":"2025-03-27T23:50:47","date_gmt":"2025-03-27T23:50:47","guid":{"rendered":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/?p=958"},"modified":"2025-03-27T23:55:10","modified_gmt":"2025-03-27T23:55:10","slug":"how-to-re-enable-a-disabled-medisoft-login","status":"publish","type":"post","link":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/how-to-re-enable-a-disabled-medisoft-login\/","title":{"rendered":"How to Re-enable a Disabled Medisoft Login"},"content":{"rendered":"\n<ol><\/ol>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"433\" height=\"209\" src=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image.png?resize=433%2C209&#038;ssl=1\" alt=\"\" class=\"wp-image-959\" srcset=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image.png?w=433&amp;ssl=1 433w, https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image.png?resize=300%2C145&amp;ssl=1 300w\" sizes=\"(max-width: 433px) 100vw, 433px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>Medisoft Error Message: This Login account has been disabled.<\/p>\n\n\n\n<p>If a user\u2019s login becomes Disabled or Inactive; Another user, with admin rights, can re-enable the login.<\/p>\n\n\n\n<p>1.  Login into Medisoft, on any computer, as an admin user.<br>2.  Go to \u201cFile\u201d, then \u201cSecurity Setup\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"973\" height=\"445\" src=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-1.png?resize=973%2C445&#038;ssl=1\" alt=\"\" class=\"wp-image-960\" srcset=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-1.png?w=973&amp;ssl=1 973w, https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-1.png?resize=300%2C137&amp;ssl=1 300w, https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-1.png?resize=768%2C351&amp;ssl=1 768w\" sizes=\"(max-width: 973px) 100vw, 973px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>3.  Select the user having trouble logging in, then click \u201cEdit\u201d.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"639\" height=\"323\" src=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-2.png?resize=639%2C323&#038;ssl=1\" alt=\"\" class=\"wp-image-961\" srcset=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-2.png?w=639&amp;ssl=1 639w, https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-2.png?resize=300%2C152&amp;ssl=1 300w\" sizes=\"(max-width: 639px) 100vw, 639px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>4.  Uncheck the \u201cAccount is Inactive\u201d box.<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" loading=\"lazy\" width=\"530\" height=\"355\" src=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-3.png?resize=530%2C355&#038;ssl=1\" alt=\"\" class=\"wp-image-962\" srcset=\"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-3.png?w=530&amp;ssl=1 530w, https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/image-3.png?resize=300%2C201&amp;ssl=1 300w\" sizes=\"(max-width: 530px) 100vw, 530px\" data-recalc-dims=\"1\" \/><\/figure>\n\n\n\n<p>5.  Optional: The user\u2019s Password can be changed at this time.<br>6.  Click \u201cSave\u201d to finish.<\/p>\n\n\n\n<ol start=\"5\"><\/ol>\n\n\n\n<p><br><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Medisoft Error Message: This Login account has been disabled. If a user\u2019s login becomes Disabled or Inactive; Another user, with admin rights, can re-enable the login. 1. Login into Medisoft, on any computer, as an admin user.2. Go to \u201cFile\u201d, then \u201cSecurity Setup\u201d. 3. Select the user having trouble logging in, then click \u201cEdit\u201d. 4. &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/how-to-re-enable-a-disabled-medisoft-login\/\"> <span class=\"screen-reader-text\">How to Re-enable a Disabled Medisoft Login<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":964,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"site-sidebar-layout":"default","site-content-layout":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"categories":[9],"tags":[],"aioseo_notices":[],"jetpack_featured_media_url":"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/03\/Medisoft-Login-Error-1.png?fit=1536%2C1024&ssl=1","jetpack-related-posts":[{"id":978,"url":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/how-to-setup-medisoft-mobile-v4-0-app-for-windows\/","url_meta":{"origin":958,"position":0},"title":"How to setup Medisoft Mobile v4.0 app for Windows","author":"2kmedical","date":"May 13, 2025","format":false,"excerpt":"The\u00a0Medisoft Mobile v4.0 App for Windows, now available with\u00a0Medisoft v29, gives providers the freedom to manage patient data on-the-go using a Windows laptop or tablet. With the new app, users can:\u2705 Schedule appointments\u2705 Complete patient intake\u2705 Generate and submit superbills in real-time No more paper. No more delays. Just faster,\u2026","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/category\/medisoft-training\/"},"img":{"alt_text":"Medisoft Mobile for Windows","src":"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2025\/05\/Medisoft-Mobile.png?fit=1024%2C1024&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":723,"url":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/new-login-logout-audit-trail-reporting\/","url_meta":{"origin":958,"position":1},"title":"New Login\/Logout Audit Trail Report","author":"2kmedical","date":"January 13, 2021","format":false,"excerpt":"There is a new report: Login\/Logout report in Medisoft 25. This report allows you to track login\/logout activity in the practice, including the user login name and machine name of each login, along with a date and time stamp. https:\/\/player.vimeo.com\/video\/461440907 The User Login History report shows: \u2022 User (Login Name)\u2026","rel":"","context":"In &quot;What's New&quot;","block_context":{"text":"What's New","link":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/category\/medisoft-23\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2021\/01\/Login-Logout-Report.jpg?fit=1200%2C790&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":334,"url":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/setting-up-new-users-in-medisoft\/","url_meta":{"origin":958,"position":2},"title":"How to setup users and permissions in Medisoft","author":"2kmedical","date":"May 21, 2019","format":false,"excerpt":"https:\/\/vimeo.com\/337649124 By default, a new practice created in Medisoft will not have any login requirements, and will open without having to enter a username or password.\u00a0\u00a0You can, and for security reasons should, create logins for individual users, groups to make setting user security easier, and access levels for ensuring the\u2026","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/category\/medisoft-training\/"},"img":{"alt_text":"Medisoft User Setup","src":"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2019\/05\/whats-new.jpg?fit=1125%2C750&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":805,"url":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/medisoft-backup-restore\/","url_meta":{"origin":958,"position":3},"title":"How to Backup and Restore in Medisoft","author":"2kmedical","date":"March 10, 2021","format":false,"excerpt":"https:\/\/vimeo.com\/521989758 SCHEDULING & RESTORING BACKUPS IN MEDISOFT Backing up your data is very important!\u00a0 You can schedule backups to run automatically in Medisoft.\u00a0 Please note however, the Medisoft Task Scheduler does take up one user license.\u00a0 You can schedule backups to run, daily, weekly, or as often as needed.\u00a0 It\u2026","rel":"","context":"In &quot;How To&quot;","block_context":{"text":"How To","link":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/category\/medisoft-training\/"},"img":{"alt_text":"Medisoft Backup","src":"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2021\/03\/Backup-Restore-1-2048x1627.jpg?fit=1200%2C953&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":693,"url":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/medisoft-software-v25\/","url_meta":{"origin":958,"position":4},"title":"Medisoft v25 Pre-Sale is now.","author":"2kmedical","date":"October 20, 2020","format":false,"excerpt":"We are offering discounted pricing on Medisoft V25 to customers that purchase by\u00a0November 20, 2020. After that the price goes up.\u00a0 Don't miss out on your opportunity to reserve your copy at the reduced rate. Contact us immediately to get started today.\u00a0 Click below for a quick video on what\u2026","rel":"","context":"In &quot;What's New&quot;","block_context":{"text":"What's New","link":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/category\/medisoft-23\/"},"img":{"alt_text":"","src":"https:\/\/i0.wp.com\/www.2kmedicalsoftware.com\/Medisoft-Blog\/wp-content\/uploads\/2020\/10\/MedisoftV25_300x250V2.png?fit=300%2C250&ssl=1&resize=350%2C200","width":350,"height":200},"classes":[]},{"id":499,"url":"https:\/\/www.2kmedicalsoftware.com\/Medisoft-Blog\/auto-assign-statement-notes-medisoft-23\/","url_meta":{"origin":958,"position":5},"title":"Auto-Assign Statement Notes","author":"2kmedical","date":"June 6, 2019","format":false,"excerpt":"Transaction documentation now includes 3 note fields instead of 1! Users can enter notes into separate internal, statement, and other note fields. Don\u2019t worry, your existing notes are automatically moved to the new note format when you upgrade. 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